A new batch of passcodes will invalidate all old passcodes, so it's probably best to delete the old message when a new one comes in. Alternatively, you can make a Duo call on a Chromebook or Chromebox through the Duo app. You can have new passcodes sent to you at any time. In your web browser of choice, type in the address. To authenticate using an SMS passcode, click the Enter a Passcode button, type in a passcode you received from Duo via text message, and click Log In.ĭuo keeps track of which SMS passcodes you've already used in your batch, letting you know which one to use next. Sending multiple passcodes at once lets you use those passcodes to authenticate multiple times when you may not have cellular service. The number of SMS passcodes sent in one batch is defined by your administrator (ten maximum). The Duo Prompt's status bar indicates the passcodes were sent to your phone. To have Duo text you a batch of passcodes click the Text me new codes button after clicking Enter a Passcode (or type 'sms' in the 'second password' field). You can authenticate using a passcode texted to your phone. If tapping Open Duo Mobile doesnt launch Duo Mobile, reboot your phone and try to authenticate again.

The Duo Prompt's status bar also tells you how to approve the request over the phone. Make sure you are running the latest version of Duo Mobile. The status bar at the bottom of the Duo Prompt updates at each step of the process.Īnswer the call and listen to the instructions to authenticate. Google duo is an app that lets you make calls via video chat. Phone CallĬlick the Call Me button on the Duo Prompt (or type 'phone' in the 'second password' field if you don't see Duo's interactive prompt) and Duo will call your phone. Download the latest version of Google Meet for Android. On mobile devices, they can join from the Google Meet app.

Using Duo With Any Cell Phone or Landlineĭuo works with all cell phones and landlines by supporting authentication via phone call and SMS passcodes. Meet on any device, anywhere Guests can join from their computer using any modern web browserno software to install. Has your organization enabled the new Universal Prompt experience? See the Universal Prompt guide for more information and instructions.

Install google duo on my phone